Client Services

House Care

Every PAWSH HOUSE creation is crafted from premium materials by skilled artisans. Thoughtful, ongoing care will help preserve its beauty for years to come.

Leather Collars & Leashes

Handcrafted from premium leather and finished by skilled artisans, each collar and leash is designed to develop a rich patina over time. Avoid prolonged exposure to water, excessive moisture and direct sunlight. Wipe gently with a soft, dry cloth after use and condition the leather occasionally with a high-quality leather conditioner suitable for fine leather. Store flat or hung in a cool, dry place when not in use.

Please refer to the Leather Collars & Leashes Collection for detailed care recommendations specific to your piece.

The PAWSHY Foulard™

Crafted from fine textiles and finished by hand, The PAWSHY Foulard™ is intended for elegant everyday wear and special occasions. Spot clean when possible or follow the care instructions specific to the fabric composition. Avoid rough play that may snag delicate fibres. Store flat or gently folded to preserve its shape and finish.

Please refer to The PAWSHY Foulard™ Collection for detailed care recommendations specific to your piece.

Couture

Each PAWSH HOUSE Couture piece is individually handcrafted and should be treated as wearable art. Handle with care and avoid excessive pulling, rough play or prolonged exposure to moisture. Professional cleaning is recommended where appropriate for the fabric. Store on a padded hanger or folded carefully in its protective garment bag to maintain its structure and beauty.

Please refer to the Couture Collection for detailed care recommendations specific to your piece.

Brass & Sterling Silver Charms

Your PAWSH HOUSE charm has been individually crafted to be treasured for years to come. Gently polish with a soft jewellery cloth to maintain its natural brilliance. Remove before swimming or exposure to harsh chemicals and store in a dry pouch or jewellery box when not in use. Natural oxidation over time is part of the character of fine metals and may be polished as desired.

Please refer to the Charms Collection for detailed care recommendations specific to your piece.

Sculptural Resin Dog Bowls

Each sculptural resin bowl is individually hand-poured and finished, making every piece uniquely its own. Clean the resin exterior with a soft, damp cloth and avoid abrasive cleaners or prolonged exposure to direct sunlight. The removable food-grade resin insert should be hand washed with mild soap and warm water. Do not place the bowl or insert in the dishwasher or microwave. Handle with care to preserve its sculptural finish for years to come.

Please refer to the Dog Bowls Collection for detailed care recommendations specific to your piece.

PAWSH HOUSE Concierge

For any care question specific to your piece, please contact concierge@pawshhouse.com.