At PAWSH HOUSE, we value your privacy and are committed to protecting the personal information you entrust to us. This Privacy Policy explains how we collect, use, disclose and safeguard your information.
This Privacy Policy explains how we handle your information when you visit our website, purchase our products, create an account, join our mailing list or otherwise interact with the House. By using our website, you agree to the practices described in this Privacy Policy.
We may collect personal information that you voluntarily provide, including your name, email address, telephone number, billing and shipping address, payment information (processed securely by our payment providers), account login information, bespoke commission requests and communications with our House Concierge.
We may also automatically collect technical information including your IP address, browser type, device information, pages visited and website usage through cookies and similar technologies.
Your information may be used to process and fulfill orders, manage your PAWSH HOUSE account, respond to enquiries and bespoke commission requests, provide customer support, send order confirmations and shipping updates, improve our website and services, send newsletters and House updates where consent has been provided, detect fraud, maintain website security and comply with legal obligations.
Payments are securely processed through trusted third-party payment providers. PAWSH HOUSE does not store complete payment card information on its servers.
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website performance and provide relevant content. You may disable cookies through your browser settings; however, some website features may not function properly.
If you join JOIN THE HOUSE you may receive collection launches, editorial stories, private previews, invitations, limited-edition releases and House news. You may unsubscribe at any time using the link included in our emails.
PAWSH HOUSE does not sell your personal information. We may share information only with trusted providers assisting with payment processing, shipping, website hosting, email communications, analytics and fraud prevention. We may also disclose information where required by law or to protect our legal rights.
We use commercially reasonable administrative, technical and physical safeguards to protect your personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
PAWSH HOUSE serves clients in multiple countries. Your information may be processed or stored in jurisdictions outside your country of residence where permitted by applicable law.
Depending on your location, you may have the right to access, correct, delete or obtain a copy of your personal information, withdraw consent where applicable or object to certain processing activities. Contact us using the details below to exercise these rights.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes and enforce our agreements.
Our website may contain links to third-party websites. PAWSH HOUSE is not responsible for their privacy practices or content.
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated Effective Date.
For questions regarding this Privacy Policy or your personal information, please contact ph@pawshhouse.com.